Support & Help
Get help with HouzLinc from our community-driven support resources
Quick Help
Frequently Asked Questions
How do I enable Developer Mode on Windows?
To enable Developer Mode on Windows 10/11:
- Open Settings (Windows + I)
- Navigate to Update & Security > For developers
- Turn on "Developer Mode"
- Confirm the dialog that appears
- Restart your computer if prompted
Why can't I install the MSIX package?
If you're having trouble installing the MSIX package:
- Ensure Developer Mode is enabled
- Try installing via PowerShell as Administrator
- Check that your Windows version is 1909 or later
- Verify the file wasn't corrupted during download
Android installation is blocked by security settings
To install APK files on Android:
- Go to Settings > Security & privacy
- Find "Install unknown apps" or "Unknown sources"
- Enable installation from your browser
- Try the installation again
How do I connect to my Insteon Hub?
To connect HouzLinc to your Insteon Hub:
- Ensure your device is on the same network as the Hub
- Launch HouzLinc and go to Settings
- Enter your Hub's IP address
- Provide your Hub username and password
- Test the connection
Can I use OneDrive to store my configuration?
Yes! HouzLinc supports OneDrive integration:
- Sign in with your Microsoft account
- HouzLinc will create a folder in Apps/HouzLinc
- Your configuration will sync across all devices
- Multiple instances can share the same file
HouzLinc can't find my Insteon Hub
If HouzLinc can't connect to your Hub:
- Verify your Hub is powered on and connected to your network
- Check that your device is on the same WiFi network
- Try accessing the Hub's web interface in a browser
- Ensure firewall isn't blocking the connection
- Try restarting both HouzLinc and your Hub
Device synchronization is slow or fails
To improve device synchronization:
- Check your network connection quality
- Ensure devices are properly linked to the Hub
- Try synchronizing smaller groups of devices
- Check for Insteon network interference
- Review the Console output for error details
App crashes or becomes unresponsive
If HouzLinc becomes unstable:
- Restart the application
- Check available system memory
- Try with a smaller device configuration
- Report the issue on GitHub with details
- Consider building from the latest source
Which Insteon devices are supported?
HouzLinc supports:
- Insteon Engine v2 (i2) devices
- SwitchLinc, OutletLinc, In-LineLinc
- KeypadLinc (6 and 8 button versions)
- RemoteLinc (Mini-Remote)
- I/OLinc modules
Note: i1 devices have limited support, i3 support is planned.
Can I manage schedules with HouzLinc?
Schedule management is not currently supported due to lack of public documentation from Insteon. This feature may be added if Insteon provides the necessary protocol details.
How many devices can HouzLinc handle?
HouzLinc has been tested with networks containing:
- Over 100 Insteon devices
- 100+ scenes
- Complex All-Link configurations
Performance depends on your device specifications and network quality.